Privacy Policy Statement
We value your privacy and take steps to safeguard your information in line with South African law. This policy explains what data we collect, how it’s used, and your rights as a visitor.
What Information We Collect
We collect personal information for communication and service improvement.
- Contact details you submit when filling out a form or making an enquiry on our website.
- Details about your device and browsing behaviour, collected through cookies and analytics.
- Correspondence records if you reach out via email, chat, or phone.
- Information you provide when subscribing to updates or requesting resources.
How We Use Your Data
Collected data is only used for site operation and your user experience.
- To respond to your questions and provide requested information or support.
- To improve our website and tailor content to user needs.
- For site analytics and troubleshooting technical issues.
- To send relevant updates if you subscribe, with the option to opt out anytime.
Legal Basis for Processing
We comply with South African privacy law and global best practices.
Your consent, legal obligations, and legitimate interest guide how we handle your data. We only retain data for as long as needed.
Information Sharing
We do not sell or rent your data to third parties.
- Service providers may access information solely to help us operate the website or send communications.
- Legal requirements may compel us to disclose certain information if necessary.
- If our business structure changes, users will be notified about any transfer of data.
Data Security
We use security measures to protect your information from unauthorised access, loss, or misuse. While we work to secure your data, no method is entirely risk-free. We recommend you take care when sharing sensitive details online.
Your Rights
You have control over your information and may request updates at any time.
- Ask for a copy of the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent or opt out from communications at any time.
- Request deletion of your personal data, unless required by law to retain it.
Cookies and Tracking
We use cookies to enhance site performance and personalise content. You can manage or disable cookies in your browser settings.
See cookie policy See cookie policy
Contact Us
Questions about privacy can be sent to our contact channels. We respond promptly and transparently.
Contact email address: content@spivalqivex.sbs
Phone number: +27460233838
Postal address: Berea (Regus centre), East London South Africa
Policy Updates and Changes
We update this policy to reflect legal and operational changes. Please review the date below for the most recent version.
Last updated on: June 13, 2026